During my years of leadership consulting I have met far too many leaders who are acting either from a fear-based niceness or with a heartless “professional” aggression. They have not mastered mindful compassion, nor are they enabling others to act in a way that is...
Great leaders increase employee engagement by bringing out the very best in others. One of the most important ways they do this is through the practice of “Encouraging the Heart.” This practice encourages leaders to recognise contributions by showing appreciation for...