I once had the following conversation with a client, and I’m sure you can relate: ‘So, Pat, how did it go with your boss, Robin?’ I asked. ‘Not great,’ Pat replied. ‘What happened?’ ‘Well, after we completed that anonymous survey on Robin’s leadership, we were invited...
We all have a hard time accepting tough feedback. We all want to be seen for our best qualities, and we want to defend, explain and justify our weaknesses. When avoiding accountability, we typically defend, deny, rationalize, blame—anything and everything to avoid...
What is the talk you are trying to walk as a leader? In other words, what is most important to you to role model both as a human being and as a leader? All leaders need to answer this most obvious question because it has such a deep connection to trust and...
The head of culture for a multinational division once called us for strategic advice. I asked her what she had implemented so far. She had been busy with endless events and webinars on a huge range of relevant and interesting subjects. Her people were practically...
